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Silence Isn't Golden - Help Stop Elder Abuse

You can help stop elder abuse.

Silence isn't golden.

If you suspect elder abuse call:
1-800-490-8505

2019 Fraud Alerts

August 2019

"There's No Place Like Home..." Are You Prepared

Oh what a summer we have had so far throughout Bucks County! We have experienced many summer storms, throughout June and July, impacting our area with rain, hail, high winds, and flooding.  Many Bucks County residents have called the office of Consumer Protection this summer as they search for reputable contractors for their summer renovation projects or unexpected repairs. We strongly advise consumers to use caution and do their research prior to hiring a contractor. Each year it seems, Bucks County residents are having to deal with bigger and stronger weather related disasters. Be it a winter blizzard or summer hurricane, damage to property happens and power outages and downed trees have become a more common occurrence during these storms. Unfortunately, scam artists have learned that these events can make people more vulnerable to becoming victims of fraud. Historically, when these type of events happen, the rip off artist, posing as home improvement contractor, show up on the scene, offering to help repair such things as your roof, hail damage, or, in some cases, water damage. We strongly urge residents to prepare now for the inevitable. Bucks County Emergency services has published a free booklet that will help you be prepared for many emergencies. You can view and download a copy of this Emergency Preparedness Guide through the Bucks County Emergency Management web page or call Bucks County Consumer Protection, provide your name and mailing address to receive your free copy through the US MAIL. The following are advice of things to keep in mind before signing any home improvement contract:

  • Do not be an easy target. Be wary of contractors knocking on your door. We like to see the consumer initiate the business transaction.
  • Ask to see a contractor’s license and verify it by calling (888)520-6680 or if you have internet access check it on the Attorney General’s website Hicsearch.attorneygeneral.gov.  Written contracts for home improvements are mandatory under the law and must be signed by the consumer and contractor before work begins. It should include the contactor’s HIC license number, must state the exact work to be done, a starting and approximate completion date for the project, the total cost including a payment break down. Guarantees/warranties should be outlined in writing as well; no verbal agreements. Make sure you receive a full copy of anything you sign immediately for your records as it will be needed if an issue arises. 
  • A contractor who offers to do a job cheaper, if paid in cash, is probably not paying taxes and almost certainly not paying for insurance. Avoid paying cash if possible. A check or credit card provides a paper trail if a contractor takes your money and never returns.
  • Work with your insurance company directly. If you are not satisfied with your insurance company’s service then consider hiring a reputable public adjuster to help.

 Remember, scammers usually present themselves as a friendly, reliable person. The numerous complaints that we receive about a scam artist include that they were “so nice”. Make a business decision to the best of your ability; not an emotional one. As in any consumer transaction be polite but firm.   Residents can go to the Bucks County Consumer Protection web site then to our “Tips and Brochures” section to download the Hiring a Home Improvement Contractor brochure for additional information. You may also call 215-348-6060, and speak to a Consumer Investigator.  The Investigator will then check the Consumer Protection database to see if a business has had complaints filed against them. 

Monthly Fraud Alerts brought to you by:
Bucks County Crimes Against Older Adults Task Force

Bucks County District Attorney’s Office
215-348-6344

A Woman’s Place (AWP)
800-220-8116

Bucks County Area Agency on Aging
267-880-5700

Bucks County Office of Consumer Protection
215-348-6060

Bucks County Coroner’s Office
267-880-5040

Bucks County Register of Wills
215-348-6265

Network of Victim Assistance (NOVA)
800-675-6900

US Department of Health and Human Services/OIG
800-447-8477

24-Hour Hotline: 800-490-8505

August 2019 - "There's No Place Like Home..." Are You Prepared?

July 2019 - Tech Scams and Fraud

June 2019 - Storm Damage Contractors

May 2019 - Social Media Recommendations

April 2019 - Traveling Contractors

March 2019 - Ghost Tax Preparers

February 2019 - IRS Tax Scam

January 2019 - Sheriff Deputy Scam

Fraud Alerts

The Bucks County Crimes Against Older Adults Task Force issues regular alerts on fraudulent practices and scams that could impact older adults. This information comes from local news sources and government agencies and is offered as a public service.

To see past Fraud Alerts, please go to the Fraud Alerts Archives.